{"id":992194,"date":"2026-05-25T13:53:18","date_gmt":"2026-05-25T13:53:18","guid":{"rendered":"https:\/\/ifdb.io\/telecommunications\/"},"modified":"2026-09-21T09:29:21","modified_gmt":"2026-09-21T09:29:21","slug":"telecommunications","status":"publish","type":"page","link":"https:\/\/ifdb.io\/en\/telecommunications\/","title":{"rendered":"Telecommunications"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"992194\" class=\"elementor elementor-992194 elementor-1204\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b68ebca e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"b68ebca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-33e78fd e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"33e78fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-c3e206f animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c3e206f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>INDUSTRY \u00b7 TELECOMMUNICATIONS \u00b7 BFSG \u00b7 EAA \u00b7 WCAG 2.2<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-969b165 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-trx_elm_advanced_title\" data-id=\"969b165\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"trx_elm_advanced_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"trx-addons-advanced-title\" >\n<span class=\"trx-addons-advanced-title-item trx-addons-advanced-title-item-text elementor-repeater-item-8402d7e\">Accessible service portals \u2013 <br \/>Communication starts with accessibility.<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-e00492e elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e00492e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>There is a particular irony in the fact that a telecoms provider, of all things, is unable to reach some of its customers. Anyone who cannot change their rate online, view their bill through self-service or take out a contract without help from others will find themselves in exactly this situation.   For telecommunications companies, digital accessibility is therefore not a minor issue, but a matter of credibility \u2013 and, since June 2025, it has also been a legal requirement. IFDB GmbH ensures that your service portals, rate configurators and self-service channels are demonstrably accessible: audited using real users of assistive technologies and backed by a legally reliable certificate. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcd4b6a e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"bcd4b6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c930da7 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"c930da7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-06205e4 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"06205e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"533\" height=\"585\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation.jpg\" class=\"attachment-full size-full wp-image-992195\" alt=\"A woman is sitting on the sofa, talking on the phone and using a laptop at the same time \u2013 accessible self-service for telecoms providers in accordance with the BFSG and WCAG 2.2\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation.jpg 533w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation-273x300.jpg 273w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation-370x406.jpg 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation-410x450.jpg 410w\" sizes=\"(max-width: 767px) 100vw, 533px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd4cea2 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"fd4cea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-6c0adcf animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6c0adcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"533\" height=\"585\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation02.jpg\" class=\"attachment-full size-full wp-image-992196\" alt=\"Close-up of a hand using a smartphone \u2013 accessible tariff configurators and digital customer portals for mobile network operators in accordance with the BFSGClose-up of a hand using a smartphone \u2013 accessible tariff configurators and digital customer portals for mobile network operators in accordance with the BFSG\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation02.jpg 533w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation02-273x300.jpg 273w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation02-370x406.jpg 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation02-410x450.jpg 410w\" sizes=\"(max-width: 767px) 100vw, 533px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3166dc e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"d3166dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-77a07e1 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"77a07e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"533\" height=\"585\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation03.jpg\" class=\"attachment-full size-full wp-image-992197\" alt=\"A diverse group of staff in a meeting room during a video conference \u2013 accessible communication services and service portals for businesses in accordance with WCAG 2.2\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation03.jpg 533w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation03-273x300.jpg 273w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation03-370x406.jpg 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation03-410x450.jpg 410w\" sizes=\"(max-width: 767px) 100vw, 533px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6aa7b73 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"6aa7b73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-9c46504 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9c46504\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadein&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Trusted by leading companies across the DACH region<\/h6>\t\t\t\t<\/div>\n\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-ea595d8 e-con-full e-flex sc_layouts_column_icons_position_left animation_type_block elementor-invisible e-con e-child\" data-id=\"ea595d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;ta_fadein&quot;,&quot;animation_delay&quot;:100}\">\n\t\t<div class=\"e-con-gap-no elementor-element elementor-element-6afa613 e-con-full e-flex sc_layouts_column_icons_position_left sc_gradient_animation_none e-con e-child\" data-id=\"6afa613\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92a6001 trx-addons-animate sc_fly_static elementor-widget elementor-widget-trx_elm_marquee\" data-id=\"92a6001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_elm_marquee.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"trx-addons-marquee-wrap trx_addons_marquee_wrap\" data-marquee=\"{&quot;dir&quot;:-1,&quot;speed&quot;:7,&quot;hover&quot;:false,&quot;accelerate&quot;:false,&quot;accelerate_coef&quot;:4}\"><h2 class=\"trx-addons-marquee trx_addons_marquee_element trx_addons_marquee_element_with_offset trx_addons_show_on_scroll\" style=\"--trx-addons-marquee-highlight-animation-duration: 2000ms;\"><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-ff56827\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo.png\" class=\"char\" alt=\"Logo ZDF\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/zdf-logo-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-0b7289f\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1.png\" class=\"char\" alt=\"Logo Bertelsmann BKK\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/bkk_logo-1-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-77daf82\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black.png\" class=\"char\" alt=\"Logo SWN Stadtwerke Neum\u00fcnster\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/swn-logo-black-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-e2ce3a6\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black.png\" class=\"char\" alt=\"Logo Nanu-Nana\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nanu-nana-logo-black-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-9c85984\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black.png\" class=\"char\" alt=\"Logo Jeans Fritz\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/jeans-fritz-logo-black-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-6bbecaf\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black.png\" class=\"char\" alt=\"Logo GLS Bank\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/gls-bank-logo-black-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-a10da8a\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black.png\" class=\"char\" alt=\"Logo National-Bank\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/national-bank-logo-black-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-16c196a\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo.png\" class=\"char\" alt=\"Logo NFON\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/nfon-logo-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-4323afc\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo.png\" class=\"char\" alt=\"Logo SocialHub\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/socialhub_logo-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-d946412\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC.png\" class=\"char\" alt=\"Logo ASC\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/ASC-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><span class=\"trx-addons-marquee-item trx-addons-marquee-item-image elementor-repeater-item-bc32e73\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo.png\" class=\"char\" alt=\"Logo GIGA5\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo.png 500w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo-300x300.png 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo-150x150.png 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo-370x370.png 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo-90x90.png 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/06\/IFDB_GIGA5-Logo-410x410.png 410w\" sizes=\"(max-width: 767px) 100vw, 500px\" \/><\/span><span class=\"trx-addons-marquee-item-separator\"><\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-gap-no elementor-element elementor-element-ee17128 e-con-full e-flex sc_layouts_column_icons_position_left sc_gradient_animation_none e-con e-child\" data-id=\"ee17128\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1c24ff e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"f1c24ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fb0b6d e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"4fb0b6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-b193f0a animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b193f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;ta_fadeinup&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The barriers that drive customers back to expensive channels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"sequental\" data-animation-stagger=\"80\" class=\"elementor-element elementor-element-8ee2e36 trx-addons-info-list-icon-vertical-top animation_type_sequental trx-addons-info-list-icon-left sc_fly_static elementor-invisible elementor-widget elementor-widget-trx_elm_info_list\" data-id=\"8ee2e36\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"trx_elm_info_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-container trx-addons-list-container\">\n\t\t\t<ul class=\"trx-addons-list-items\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tTelecoms providers have systematically shifted their customer relations towards digital self-service \u2013 and with good reason, as every call to the helpline that is avoided reduces costs. However, this type of self-service backfires as soon as it is not accessible to everyone. Four areas stand out in particular in our audit practice.  \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-icon-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-info-list-icon trx-addons-icon \">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRate configurators that work purely visually.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tInteractive rate calculators and comparison tools are every provider\u2019s flagship. If the input fields, options and results are not presented in an accessible way, the right offer remains hidden from some potential customers \u2013 and the deal falls through. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-icon-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-info-list-icon trx-addons-icon \">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSelf-service portals with complex usability. \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tViewing bills, topping up data volumes, managing options: customer accounts comprise countless functions. Any of these that are not accessible drive customers back to the costly support hotline. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-icon-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-info-list-icon trx-addons-icon \">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tDeals that fall through at the last minute.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tMulti-step ordering processes involving authentication and confirmation are more likely to be cut short. If there is no accessible error assistance, the transaction is lost \u2013 and with it, a qualified new customer. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-icon-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-info-list-icon trx-addons-icon \">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h5 class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tHardware orders and product information pages without alternative text.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tSmartphones, routers and accessories are showcased visually. Without descriptive alternative text, the product range remains a blank space for blind users. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6284e53 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"6284e53\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;sticky&quot;}\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-95d24c8 elementor-sticky animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-image\" data-id=\"95d24c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_position&quot;:&quot;sticky&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1280\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04.jpg\" class=\"attachment-full size-full wp-image-992198\" alt=\"A man is smiling as he makes a call on his smartphone, holding a takeaway coffee \u2013 inaccessible tariff configurators and self-service portals as an accessibility issue for telecoms providers under the BFSG and WCAG 2.2\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04.jpg 1024w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-240x300.jpg 240w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-819x1024.jpg 819w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-768x960.jpg 768w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-370x463.jpg 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-924x1155.jpg 924w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation04-410x513.jpg 410w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1db4ce5 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"1db4ce5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb12704 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"bb12704\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-8f792dd animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8f792dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">AN INDUSTRY AT THE CENTRE OF THE LAW<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-3a89573 elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3a89573\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why telecommunications services are specifically mentioned in the BFSG<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0fb022 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"a0fb022\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-06a4333 e-con-full e-flex sc_layouts_column_icons_position_left animation_type_block elementor-invisible e-con e-child\" data-id=\"06a4333\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;ta_fadeinup&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-736a02b trx-addons-info-box-left sc_fly_static elementor-widget elementor-widget-trx_elm_info_box\" data-id=\"736a02b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_position&quot;:&quot;left&quot;}\" data-widget_type=\"trx_elm_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"trx-addons-info-box-container\"><div class=\"trx-addons-info-box\">\n\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-box-icon-wrap trx-addons-info-box-icon-type-image\">\t\t<span class=\"trx-addons-info-box-icon trx-addons-icon\">\n\t\t\t<span class=\"trx-addons-info-box-icon-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail wp-image-521\" alt=\"Portr\u00e4tfoto von Lukas Maximilian Langer, Gr\u00fcnder und Leiter Audit &amp; Zertifizierung der IFDB GmbH\" srcset=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-150x150.jpg 150w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-300x300.jpg 300w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-370x370.jpg 370w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-90x90.jpg 90w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger-410x410.jpg 410w, https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_LukasMaximilianLanger.jpg 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t<\/span>\n\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-box-content\">\n\t\t\t\t\t<div class=\"trx-addons-info-box-title-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-box-title-container\">\n\t\t\t\t\t\t\t\t<h6 class=\"trx-addons-info-box-title\">Lukas Maximilian Langer<\/h6>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"trx-addons-info-box-subtitle\">\n\t\t\t\t\t\t\t\tFounder | Head of Audit &amp; Certification\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-2dc9680 e-con-full e-flex sc_layouts_column_icons_position_left animation_type_block elementor-invisible e-con e-child\" data-id=\"2dc9680\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;ta_fadeinup&quot;,&quot;animation_delay&quot;:200}\">\n\t\t<div class=\"elementor-element elementor-element-9eff39a e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"9eff39a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a72611 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"2a72611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The telecommunications sector is one of the sectors explicitly named in the bill. Telecommunications services are explicitly listed as covered services in the Accessibility Enhancement Act \u2013 as they were in the underlying European Directive. Anyone providing mobile, landline or internet access services to consumers has therefore been directly subject to these obligations since 28th of June 2025. The standards to be met are WCAG 2.2 and EN 301 549.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25203f0 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"25203f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36254a5 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"36254a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This prominent position is no coincidence. Communication services are regarded as fundamental infrastructure for participation \u2013 anyone excluded from them loses access to large parts of social life. The legislator therefore assigns a special responsibility to the sector.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb96cb3 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"bb96cb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f3b365 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"8f3b365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The risk is therefore very real: warning letters from competitors and trade associations, as well as complaints from the relevant market surveillance authorities. In a market characterised by such intense competition and high public visibility, a breach of compliance can also quickly lead to a competitive disadvantage and damage to a company\u2019s reputation. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dba385c e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"dba385c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8efc941 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"8efc941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-033cfd9 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"033cfd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">OUR APPROACH FOR TELECOMMUNICATIONS PROVIDERS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-f6c832f animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f6c832f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Four building blocks for a self-service system that genuinely serves everyone<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-197e2b8 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"197e2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Media products are a moving target: new articles, videos and editions appear every day across numerous channels. A reliable accessibility solution must be able to keep up with this dynamic environment. The following four products are designed to do just that.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-ec395e4 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-button\" data-id=\"ec395e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendly.com\/ifdb\/30min\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20d8a69 e-con-full e-grid sc_layouts_column_icons_position_left e-con e-child\" data-id=\"20d8a69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-2abd3e0 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"2abd3e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/ifdb.io\/en\/access-ready\/\" >\n\t\t\t\t\t\t\tAccess Ready\u00ae\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tputs your service portals and pricing tiers through a thorough audit \u2013 using real users of assistive technologies such as JAWS, NVDA and VoiceOver. Complex configurators and multi-step ordering processes only reveal their shortcomings when put through their paces in a real-world scenario. The result is the IFDB certificate, which serves as robust proof of compliance.  \n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-16a1683 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"16a1683\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/ifdb.io\/en\/access-doc\/\" >\n\t\t\t\t\t\t\tAccess Doc\u00ae\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\ttakes on the industry\u2019s sheer volume of documents: invoices, contract documents, specifications and price lists. Access Doc\u00ae converts these large volumes into the PDF\/UA standard in a scalable manner \u2013 ensuring that every monthly statement remains accessible to all customers. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-83b2c76 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"83b2c76\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAccess Guard\u00ae\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tmonitors your digital channels throughout their operation. New tariffs, promotional offers, portal updates \u2013 the telecoms sector thrives on constant change. The monitoring system immediately identifies any new barriers that appear and ensures your compliance status at all times.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-9793119 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"9793119\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/ifdb.io\/en\/access-protect\/\" >\n\t\t\t\t\t\t\tAccess Protect\u00ae\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tprovides the legal protection required in a highly competitive environment. Subject to a successful audit, we contractually assume liability; in the event of a warning letter, IFDB experts and partner law firms take charge of the matter. In a market where competitors are constantly watching, this provides a crucial safeguard.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78dd5dc e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"78dd5dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e91969e e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"e91969e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-e908a6f e-con-full e-flex sc_layouts_column_icons_position_left animation_type_block elementor-invisible e-con e-child\" data-id=\"e908a6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;ta_fadeinup&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39be6e7 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"39be6e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FROM THE INITIAL ASSESSMENT TO THE CERTIFICATE<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d38984 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"9d38984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Four steps to an accessible service portal<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9826d8a trx-addons-info-list-icon-left trx-addons-info-list-icon-vertical-middle sc_fly_static elementor-widget elementor-widget-trx_elm_info_list\" data-id=\"9826d8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_elm_info_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-container trx-addons-list-container\">\n\t\t\t<ul class=\"trx-addons-list-items\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tStep 01 \u2013 The free initial analysis\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tAccess Score\u00ae automatically scans your portals and shows you within minutes where the most urgent action is needed \u2013 with no obligation and no extra work for your teams.\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tStep 02 \u2013 Checking the self-service channels\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tOur audit team manually goes through the tariff configurator, the contract conclusion process and the customer account, working alongside users of assistive technologies. This reveals the barriers exactly where your customers are meant to use the service themselves. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tStep 03 \u2013 Resolve and certify\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tYou will receive a prioritised audit report containing specific recommendations ready for implementation. Once all non-conformities have been resolved, the IFDB certificate will be issued \u2013 your proof for customers, regulatory authorities and business partners. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"trx-addons-info-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-item-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tStep 04 \u2013 Long-term security\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"trx-addons-info-list-description\">\n\t\t\t\t\t\t\t\t\t\t\t\tWith Access Guard\u00ae, the level of compliance remains stable even as tariff and portal changes take place. Access Protect\u00ae complements the contractual protection against warning letters \u2013 an advantage that counts for a great deal in the highly competitive telecommunications market. \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-height-full elementor-element elementor-element-ca59607 e-con-full e-flex sc_layouts_column_icons_position_left animation_type_block elementor-invisible e-con e-child\" data-animation-type=\"block\" data-id=\"ca59607\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;ta_fadeinup&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4547701 trx-addons-animate sc_fly_static elementor-widget elementor-widget-trx_elm_advanced_title\" data-id=\"4547701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_elm_advanced_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"trx-addons-advanced-title\" style=\"--var-trx-addons-advanced-title-highlight-animation-duration: 2000ms;\">\n<span class=\"trx-addons-advanced-title-item trx-addons-advanced-title-item-text elementor-repeater-item-fe895a9\">The<\/span>\n<span class=\"trx-addons-advanced-title-item trx-addons-advanced-title-item-text elementor-repeater-item-b447ec4\">Access Ready\u00ae Award<\/span>\n<span class=\"trx-addons-advanced-title-item trx-addons-advanced-title-item-text elementor-repeater-item-012aafe\">\u2013 awarded to pioneers of genuine digital inclusion.<\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb4bd32 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"eb4bd32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a78f5c5 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-child\" data-id=\"a78f5c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cc5d866 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"cc5d866\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-590ce56 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"590ce56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-80cd643 elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"80cd643\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about accessibility in telecommunications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-769bf55 elementor-widget__width-initial animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-trx_elm_accordion\" data-id=\"769bf55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:300,&quot;accordion_type&quot;:&quot;accordion&quot;,&quot;toggle_speed&quot;:300}\" data-widget_type=\"trx_elm_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion trx-addons-toggle-icon-align-right\" id=\"trx-addons-accordion-769bf55\" data-accordion-id=\"769bf55\">\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1241\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"1\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t1. Do telecommunications providers fall within the scope of the BFSG?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1241\" class=\"trx-addons-accordion-tab-content\" data-tab=\"1\">\n\t\t\t\t\t\t<p>Yes, and quite explicitly so. Telecommunications services for consumers are specifically mentioned in the BFSG. Anyone providing mobile, landline or internet access services has been directly subject to these obligations since June 2025 \u2013 there is hardly any room for interpretation here.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1242\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"2\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t2. Which digital services are particularly critical?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1242\" class=\"trx-addons-accordion-tab-content\" data-tab=\"2\">\n\t\t\t\t\t\t<p>Above all, the self-service processes: the tariff configurator, taking out a contract and the customer account. This is where it is decided whether a customer can sort out their enquiries independently \u2013 or whether they are forced back to the costly support hotline. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1243\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"3\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t3. Is it even possible to make interactive rate calculators accessible?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1243\" class=\"trx-addons-accordion-tab-content\" data-tab=\"3\">\n\t\t\t\t\t\t<p>Yes. Even complex configurators can be made accessible if the inputs, intermediate steps and results are understandable to assistive technologies. Our in-depth audit identifies precisely where the issues are in each specific case.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1244\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"4\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t4. What happens to our monthly bills and contract documents?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1244\" class=\"trx-addons-accordion-tab-content\" data-tab=\"4\">\n\t\t\t\t\t\t<p>These are also covered by the requirements. Access Doc\u00ae converts invoices, specifications and contract documents into the PDF\/UA standard on a scalable basis \u2013 from individual documents right through to monthly bulk mailings. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1245\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"5\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t5. How do we prove accessibility to the supervisory authority?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1245\" class=\"trx-addons-accordion-tab-content\" data-tab=\"5\">\n\t\t\t\t\t\t<p>With the IFDB certificate from the Access Ready\u00ae audit. It documents a comprehensive testing process in accordance with WCAG 2.2 and serves as robust evidence of your duty of care \u2013 both towards market surveillance authorities and towards your customers. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1246\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"6\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t7. Does accessibility provide benefits beyond simply being a legal requirement?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1246\" class=\"trx-addons-accordion-tab-content\" data-tab=\"6\">\n\t\t\t\t\t\t<p>Yes. An accessible self-service option measurably reduces the workload on the helpline, cuts service costs and, at the same time, broadens the customer base that can be reached. Accessibility has a direct positive impact on cost-effectiveness in this context.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"trx-addons-accordion-item\">\n\t\t\t\t\t\t\t\t\t\t<h6 id=\"trx-addons-accordion-tab-title-1247\" class=\"trx-addons-accordion-tab-title\" tabindex=\"0\" data-tab=\"7\" role=\"button\" aria-controls=\"trx-addons-accordion-tab-content-1247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-title-text\">\n\t\t\t\t\t\t\t\t8. What if a competitor serves us with a cease-and-desist letter?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-close trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M4.8,4.8V0h1.3v4.8H11v1.3H6.2V11H4.8V6.2H0V4.8H4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"trx-addons-accordion-toggle-icon-open trx-addons-icon\">\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 11 11\"><path d=\"M0,4.8l11,0v1.3H0L0,4.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"trx-addons-accordion-tab-content-1247\" class=\"trx-addons-accordion-tab-content\" data-tab=\"7\">\n\t\t\t\t\t\t<p>With Access Protect\u00ae, you are not on your own. Once you have passed your audit, we assume liability under the terms of the contract; in the event of an incident, IFDB experts and partner law firms will handle the entire process. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-f74c95a e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"f74c95a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-ead5c18 animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ead5c18\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A telecoms provider should be accessible to everyone.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1d93e sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"ef1d93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>An accessible service portal delivers on the core promise of your industry: connection \u2013 for every customer, regardless of how they use the web. Let\u2019s determine together where your digital self-service offerings stand today. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-animation-type=\"block\" class=\"elementor-element elementor-element-bca412c animation_type_block sc_fly_static elementor-invisible elementor-widget elementor-widget-button\" data-id=\"bca412c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;ta_fadeinup&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/score.ifdb.io\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start your free analysis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-43c15a0 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"43c15a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e65d3f2 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"e65d3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Communication services and digital inclusion \u2013 an explicitly defined responsibility<\/h4><p>Telecommunications is regarded as a fundamental part of the infrastructure enabling participation in society \u2013 and that is precisely why the Accessibility Strengthening Act explicitly lists telecommunications services as covered services. The Act transposes <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/commission.europa.eu\/strategy-and-policy\/policies\/justice-and-fundamental-rights\/disability\/union-equality-strategy-rights-persons-disabilities-2021-2030\/european-accessibility-act_en\">the European Accessibility Act<\/a> into German law and bases its requirements on the W3C\u2019s <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/www.w3.org\/WAI\/standards-guidelines\/wcag\/\">Web Content Accessibility Guidelines<\/a>, which define when tariff calculators, self-service portals and contract management systems are accessible to all users. <\/p><p>The quickest way to assess your current state is through a <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/ifdb.io\/en\/access-score\/\">free initial analysis<\/a>, before the <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/ifdb.io\/en\/access-ready\/\">certified in-depth audit<\/a> examines the complex self-service pathways in detail. As tariffs, promotions and portal functions are constantly changing, <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/ifdb.io\/en\/access-guard\/\">continuous monitoring<\/a> ensures that the level achieved remains consistent \u2013 so that digital accessibility becomes a reliable feature of your offering rather than a one-off effort. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INDUSTRY \u00b7 TELECOMMUNICATIONS \u00b7 BFSG \u00b7 EAA \u00b7 WCAG 2.2&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-992194","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Accessible Service Portal \u2013 BFSG Telecommunications | IFDB<\/title>\n<meta name=\"description\" content=\"Accessible telecommunications service portal in accordance with the BFSG and WCAG 2.2 \u2013 IFDB tests the tariff calculator, self-service functions and the contract conclusion process with real users.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ifdb.io\/en\/telecommunications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessible Service Portal \u2013 BFSG Telecommunications | IFDB\" \/>\n<meta property=\"og:description\" content=\"There is a certain irony in a communications provider failing to reach some of its customers. IFDB ensures that service portals, tariff configurators and self-service channels are reliably accessible.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ifdb.io\/en\/telecommunications\/\" \/>\n<meta property=\"og:site_name\" content=\"IFDB \u2013 Digitale Barrierefreiheit &amp; BFSG-Konformit\u00e4t\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-21T09:29:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ifdb.io\/wp-content\/uploads\/2026\/05\/IFDB_Branchen_Telekommunikation.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"533\" \/>\n\t<meta property=\"og:image:height\" content=\"585\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Accessible Service Portal \u2013 BFSG Telecommunications | IFDB\" \/>\n<meta name=\"twitter:description\" content=\"There is a certain irony in a communications provider failing to reach some of its customers. 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